To really reassure our Customers and Employees, we need to go Microbial on our Coronavirus cleaning techniques.
A new way of life…
The ‘new normal’ means that we are all examining our hygiene with greater scrutiny. Cleaning – what was once seen as an essential yet somewhat uninteresting topic has now become a hotly debated topic of everyday conversation. Suddenly we all need to know about coronavirus cleaning techniques. The invisible cleaning staff now rightly recognised as key workers and essential saviours of the fight against Covid 19.
Before the Coronavirus pandemic for many of us, no visual signs of dirt and a pleasant scent were key indicators of great hygiene. Many companies measured these as a key component of their customer experience drivers.
Coronavirus changes the way we work
However the Coronavirus outbreak is driving a sea of change in this thought process. Fear is everywhere and confidence is at an all time low. It’s no longer acceptable for service environments to simply look clean, they must be coronavirus clean at a cellular level. Indeed businesses have a duty to take all necessary precautions to reduce the risk of transmission between their colleagues, customers and visitors.
So what does this mean?
Government and industry guidelines are still evolving to reflect this change and to date the following additional principles have been suggested:
We need to understand the difference between cleaning, disinfection and sanitising.
In the past these words were considered interchangeable. Although from a germ control perspective, they mean very different things. Guidelines are now placing a greater emphasis on disinfection. In addition, that we review how often we disinfect and that clear quality control measures put in place:
- Cleaning removes germs, dirt and impurities from surfaces or objects. Cleaning works by physically removing germs from the surface. The process does not necessarily kill germs, but by removing them it lowers their numbers and the risk of spreading infection.
- Disinfecting kills germs on surfaces or objects, by using chemicals. The process does not necessarily clean dirty surfaces or remove germs. There is a requirement to kill all organisms within 10 minutes.
- Sanitising lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards. The process works by either cleaning or disinfecting surfaces. This lowers the risk of spreading infection requirement to kill 99.999% of bacteria within 30 seconds.
What do we need to do for quality control?
- Enhance current cleaning techniques & frequency. As previously mentioned – visual cleanliness is not always enough to protect our customers and colleagues. We need to make sure we are using the right products, the correct methods and clean more often to ensure we are doing enough. Public Health England have some great advice here
- Disinfection of key hand touch areas. This consists of taking a customer and colleague view of all key hand contact surfaces and taking action to ensure that measures are in place to build these enhanced standards into daily hygiene routines. Have you considered how you will ensure that your pathways or key touch points are coronavirus clean, not just visibly clean?
- Greater reinforcement of the hand-washing rule by all companies is key, making sure we communicate effectively that we should be making washing our hands a habit. We should be washing them after passing through high hand touch areas, before and after eating and of course after coughing and sneezing.
As we all take careful steps on this unsturdy ground and attempt to navigate the mountainside, we need some support to find our way. Therefore it is our responsibility to reassure our employees and customers that we are engaging in coronavirus cleaning techniques. The Titan WGC partnership ensures that your workplace is Covid 19 secure, with its robust, scientifically proven disinfection programme. To learn about our unrivalled service industry packages find out more here. Prevent, protect and disinfect your workplace with Titan Protection.